Languages <> Requests <> FAQs

Community Interpreter Services

Requests

New to our interpreter and translation services:

  • Please call 617-464-8100 or e-mail cis_request@ccab.org.
  • We will gladly send you our information packet along with the client agreement and blank request forms.
  • Read and sign the client agreement and fax it to 617-464-8151.
  • After we have received the signed client agreement, you may send us the Interpreter Request Form or Written Translation Request Form at 617-464-8151 or cis_request@ccab.org.

Oral Interpretation

  • Fee – Hourly rate
  • Please complete the Interpreter Request Form with the appropriate information. Download the Oral Interpretation Request Form.
  • Fax it to 617-464-8151 or e-mail cis_request@ccab.org.
  • Once your request has been received, we will assign it to one of our interpreters.
  • The assigned interpreter will contact you directly to confirm the appointment date, time, and location as needed.
  • We will contact you should we be unable to fill your request.

Written Translation

  • Fee – Varies by document based on word count, document type, and language, complexity, and deadline.
  • Please complete the Written Translation Request Form with the appropriate information. Download the Written Translation Request Form.
  • Fax it to 617-464-8151 or e-mail cis_request@ccab.org along with the document to be translated.
  • We will provide you with a price quote for the written work within 48 hours of receiving the document. Based on document length, we will contact you should we need more time.



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